Saturday, 26 April 2014

Health Services in India: Setting the Record Straight[1]

Health Services in India: Setting the Record Straight[1]

Public policy in health care and consequent development of health care services has undergone several significant changes in the ten years that the UPA has been in Government. UPA I started on a fairly positive note with the formulation of the Common Minimum programme, which in the health sector promised the following:

The UPA government will raise public spending on health to at least 2-3% of GDP over the next five years with focus on primary health care. A national scheme for health insurance for poor families will be introduced. The UPA will step up public investment in programmes to control all communicable diseases and also provide leadership to the national AIDS control effort.

The UPA government will take all steps to ensure availability of life-savings drugs at reasonable prices. Special attention will be paid to the poorer sections in the matter of health care. The feasibility of reviving public sector units set up for the manufacture of critical bulk drugs will be re-examined so as to bring down and keep a check on prices of drugs”.

By 2009 the Congress was much more dominant in government formation (than in the case of UPA II) and unlike in 2004 there was no common programme that was announced or promised. The Congress in its manifesto promised: We will guarantee health security for all. The National Rural Health Mission has already begun to make a noticeable impact and will be implemented with an even greater sense of urgency. The Rashtriya Swasthya Bima Yojana (RSBY) introduced by the Congress-led UPA Government offers health insurance for poor families. Expenditure on health is a major cause of indebtedness, particularly in rural areas. The Indian National Congress pledges that every family living below the poverty line will be covered by the RSBY over the next three years. Every district headquarters hospital will be upgraded to provide quality heath facilities to all”.

State of Health Care Services

It is in this backdrop that we examine the performance of the 10 years of governance by the UPA. Overall, there is a severe mismatch today between the needs and aspirations of a majority of Indians and the actual situation as regards health care services. The public health sector in India is in a state of neglect and large sections of the population depend on a poorly regulated private sector increasingly dominated by big hospitals, which have an infamous track record of unethical practices. In fact, with private health care accounting for 80% of outpatient and 60% of in-patient care, India is one of the most privatized systems in the world.

Public health services are marked by poor access, low quality and limited choice. The National Rural Health Mission has led to some improvements but much remains to be done. Rampant corruption plagues parts of the public health system, jeopardizing significantly the possibility of bringing about positive changes.

Out-of-pocket expenditure on health care continues to contribute to widespread poverty in India. In
an attempt to protect patients from ‘catastrophic’ health expenses, publicly funded health insurance
schemes have been rolled out. But these only cover in-patient care at the secondary and
tertiary levels of care. The private medical sector is growing rapidly and is fast transforming itself into a networked system of corporate owned hospital chains. This sector is largely unregulated, expensive, often provides care of dubious quality, and is plagued by complaints of unethical behaviour.

A large part of out-of-pocket payments are made on medicines, and public procurement and
distribution of medicines constitute a very small fraction of drug consumption. In addition, since the protection of the long-standing1970 Patent Act was lifted in 2005, generic pharmaceutical companies are unable to produce cheaper versions of new drugs, and most new drugs are now sold by multinational corporations at prices well beyond the reach of most Indian patients.

Clearly, thus, we see a huge gap between promise and delivery. Let us look at some of the key issues.

Allocation of Finances for Health

The Jan Swasthya Abhiyan and several other advocates of public health have long advocated for a major increase in financial allocation by central and state governments to the health sector – at least to 5% of GDP as recommended by the WHO. India has for too long had among the lowest levels of public expenditure on healthcare in the world (see Table 1). The CMP of UPA I and the Eleventh Five Year Plan had both promised to increase public health expenditure to 2 to 3 percent of GDP. However, current public health expenditure in the country stands at a fraction above 1.06% of the GDP. Over the years states have been starved of funds through a variety of fiscal mechanisms, but even during the 11th Plan period the states actually performed better than the centre in allocation of funds for health care. The Eleventh Plan had projected an allocation of 0.87% of GDP by the Centre and 1.13% by States by 2011–12. At the end of the Plan period the allocation stood
at 0.32% of GDP by the centre and 0.68% of GDP by states. The major shortfall was a consequence of the meagre Central allocation. Interestingly the 12th Five Year Plan has further lowered it sights and now proposes an allocation of 1.87% of GDP.

Table 1: Percent Public Health Expenditure by Region in the World

Country/Region                                               Public Expenditure on Health as percent
                                                                        of total health expenditure

India                                                                29.20
Average of High income countries                  65.10
Average of Low income countries                   38.78
Average of Middle income countries               52.04
World                                                              62.76

Source: World Bank Database (http://data.worldbank.org/)

The most immediate indication of the huge gap between promise and delivery comes from the 2013-14 budgets. Table 2 provides the overall figures for budgetary allocation on health in the past three years.

Table 2: Allocation for Health in 2013-14 Budgets


Budget Allocated
2013-14 (in Cr)
Budget Allocated
2012-13 (in Cr)
Budget Allocated
2011-12 (in Cr)
Total to MoHFW
37330.00
(8.2% increase of over previous year)
34488.00
(12.8% increase of over previous year
30456

Allocation for National Rural Health Mission
18880.35  (50.5% of total allocation) --
2% increase from previous year allocation)
18515.35 (53.68% of total allocation -- 14.7% increase from 11-12)
16140.76 (52.48% of total allocation)

There has been a mere 8.2 per cent increase in total allocation over the previous year. These needs to be contrasted with the promise in the 12th Five Year Plan that allocation for health would be increased by 300 per cent over the allocation for the 11th Plan. In other words the 12th Plan projects an increase of around 60 per cent every year, over the previous year’s allocation. The present increase, however, is barely enough to cover for inflation, meaning that there has been no actual increase proposed.

More intriguingly, if we adjust for inflation, the 2 per cent  increase for the National Rural Health Mission actually translates into a decrease in real allocation. This is so despite the announcement that the NRHM shall now include two new components – a flexi-pool for communicable disease control and for urban health (previously not covered by the NRHM, and hence leading to the proposal to rename the NRHM as the National Health Mission). It is an indication of the way the government of the day functions that it believes that it is perfectly rational to announce an expansion of a government programme, and at the same time actually propose a cut in the budget!

National Rural Health Mission and Public Health Services

The public health system has continued  to function in an adverse climate – with powerful forces continuing to actively propose that large parts of public funded health care should be handed over to the private sector -- even after the launch of the NRHM. Since its launch, funds released have been only one third of the envisaged funds under the approved framework of the NRHM - about Rs 66,000 crore was released against Rs 175,000 crores envisaged. Funds released under 11th Plan are less than half of what was the original Plan outlay.

It is necessary to nail the lie that the public sector is inherently inefficient. Today, public health expenditure accounts for only 20 per cent  of total health expenditure and includes the services of only 20 per cent  of the country’s health workforce. Yet it provides for about 20 per cent  of all out-patient care (33 per cent  of all qualified out-patient care); 40 per cent  of all in-patient care, including about 60 per cent of all hospital based critical pre-terminal care; and  almost 100 per cent  of all preventive and promotive care. Inefficiencies as well as corruption do exist in the system. But these are not inherent faults of the system; they are introduced into the system by the same government that calls it inefficient.

The situation has started to change in some public facilities, though the changes have been inadequate and uneven (see Table 3). What is however significant is that we now have fresh evidence in India that good quality care, as certified by external assessors, can be provided by public hospitals.

Table 3: Status of Health Infrastructure in India

Infrastructure   March 2007     March 2011     Percent                         Required          Gap
                                                                        Increase          

Sub-Centre       145272                        148124                        2                      178267                        17
PHC                 22370              23887              6                      29213              18
CHC                4045                4809                16                    7294                34
Dt . Hospital    340                  613                  45                    640                 4

Source: RHS Bulletin 2007 and 2011, MOHFW

Quality of care is also dependent on the infrastructure, equipment and supplies being available. The critical gap is not just in resources -- it also lies in the lack of transparent and efficient systems by which these can be assured.

The experience accrued from the running of the NRHM allows us to identify the bottlenecks, which include:

·         The notion that ‘free services are not valued’ has become an internalized perception- and there is clear resistance to changing over to free services. This resistance is more pronounced in the case of tertiary level services.
·         Drug supplies neither cover all requirements nor are they uninterrupted, making outside drug prescriptions with out of pocket expenditures common.
·         Diagnostics are the main source of user fee collections across the nation, and hospitals are loathe to let this avenue go.
·         The practice of free diet was given up in the nineties and is being revived with some difficulty.
·         Informal charges (read demanding payments by corrupt means) remain and are highest in states where salaries are very low or not paid on time.
·         Travel to the facility is a huge cost, though a number of assured patient transport services have somewhat reduced these costs.
·         Where referrals to private sector become necessary, because of a lack of services in the public sector, the government does not accept the costs of care incurred in such referrals.

Planning Commission’s Attempt to Delegitimise Public Services

However there is another part of this story. While even the grossly underfunded and neglected public system shows signs that it can deliver quality services, votaries of privatization (led by the Planning Commission) have recently been pressing for a shift towards greater reliance on private sector provision of health services.

In 2011 the government set up a High Level Expert Group (HLEG), tasked to recommend ways in which the country could achieve Universal Health Care (UHC). UHC, by this time, had already become a buzzword in international circles. Unfortunately, UHC has come to mean different things for different people as there has never been any conceptual clarity regarding what UHC means. To some UHC was quickly converted to Universal Health Coverage (rather than care) and then further coverage was taken to mean coverage by a limited insurance based package, and not access to comprehensive health services. There was a very deep game that was played out, and there was a deliberate ploy to limit the discussion to the financing of UHC and not to how health care would actually be provided.

The HLEG report made several useful recommendations, including  recommendations to abolish user fees; to move from selective health care to comprehensive health care; and to replace a system where only BPL was eligible for free care to where almost everyone was entitled to free care. But the HLEG did not unambiguously recommend that universal care, to be accessible to all, must ultimately be provided by public health facilities. Instead the HLEG report said: State governments should consider experimenting with arrangements where the state and district purchase care from an integrated network of combined primary, secondary and tertiary care providers”. It thus kept ambiguous the question as to who the ‘integrated network’ would actually represent.

The Planning Commission, however, used this paragraph for its own purposes and it became the major part of the HLEG’s recommendations that the Planning Commission selectively quoted. The Planning Commission understood the phrase ‘integrated network’ to mean a network that was run by a private entity! Thus the initial draft of the health chapter of the 12th Plan document went on to elaborate its grand plan of handing health care over to the corporate sector, very akin to the disastrous ‘managed care’ model in the United States. Fortunately the Planning Commission’s wishes did not entirely fructify. Several organisations, including the Jan Swasthya Abhiyan, and even the government’s own ministry of health, objected to this formulation. Eventually the notion was watered down in the final 12th Plan document to a recommendation that pilot programmes on UHC would be run during the Plan period in some districts.

Human Resources for Health

One of the most important deficiencies in the public health system -- indeed often the main limiting factor -- is the lack of skilled human resources, especially in rural and remote areas (Table 4).



Table 4: Human Resources in Public Facilities

Cadre               March 2007     March 2011     Percent             Increase           Required          Gap (%)

ANM               147439                        187675                        21                                393041                        52
HW (Male)      62881              52215              -20                               207480                        75
Nurses                         29776              65344              54                                138623                        53
Doctors           22608              26329              14                                109484                        76
Specialists       5117                6935                26                                58352              88
Pharmacists    17919              24671              27                                58389              58
Lab. Tech.       12101              16208              25                                80308              80

Source: RHS Bulletin 2007 and 2011, MOHFW

There are several important reasons for this crisis. Firstly the deliberate choice made to halt government investment in public sector medical colleges and encourage private medical and nursing institutions. This shift has further skewed the tendency of medical and nursing graduates to avoid serving in rural and remote areas. The first corrective needed is therefore for public investment in building medical, nursing and paramedical educational institutions that are primarily located in regions where the human resource gaps are worst.

The second corrective is to clearly identify skill requirements at different levels of care and to deploy health personnel based on such requirements. Effecting such a change, requires alterations in existing curriculum, requires bridge courses and specially designed supplementary packages and even requires the creation of new professional categories.

Another important reason for the huge deficit in Public Health services is the complete lack of regulation of the private sector and promotion of the corporate sector. Doctors graduating from the burgeoning, hugely costly private medical colleges need to amass money by any means; something which has been made possible by complete lack of regulation of the growing private sector.

Both of these measures while necessary are not sufficient – a lot more needs to be done. First and foremost is preferential selection for education and training from areas and communities which are under-serviced, and then training them as close to their areas as possible, in the state language preferably and deploying them back in these same districts. This should be supplemented with a package of financial and non-financial incentives and the building of a positive workforce environment that would retain the employees.

The large effort by the government to deploy over 700,000 Accredited Social Health Activists (ASHA), as part of the NRHM, has had some positive impact in rural areas, but the program is under-resourced and these health assistants are paid a pittance, which is not commensurate with their heavy workloads. Further, sporadic attempts to put together a cadre of health workers with three-year training to address the most common problems at primary levels of care has not taken off (except to a limited extent in a few states); this is largely a consequence of opposition from the medical fraternity.

National Health Insurance

The UPA Government projects the rapid national coverage by its Rashtriya Swasthya Bima Yojana (RSBY) as one of its achievements. Launched in 2009 the RSBY is designed to protect patients from the ‘catastrophic’ impact of out-of pocket expenses incurred on hospital care – as modelled on the state of Andhra Pradesh’s Rajiv Arogyasri scheme. In the current Twelfth Five-Year Plan, similar insurance schemes have received even greater attention and support. There are also state-level health insurance schemes that have been launched or are in the pipeline in Kerala (Comprehensive Health Insurance Scheme), Tamil Nadu (originally called the Kalaignar scheme), Delhi (Apka Swasthya Bima Yojana), Karnataka (Yeshasvini Health Insurance Scheme) and Maharashtra (Rajiv Gandhi Jeevandayee Arogya Yojana).

These schemes are meant for hospital care only and cover a specific list of procedures. Patients are provided a choice of accredited institutions where they can receive treatment and be reimbursed for costs not surpassing a set ceiling. This type of health insurance is publicly funded; in the case of the RSBY the cost of the premiums is shared by central government (75%) and state governments (25%).

Two fundamental pillars support these kinds of health insurance schemes. First, they operate on the logic of what is called a ‘split between financing and provisioning’, that is, a clear separation between the financing of the services provided and the facilities where these services are available. While financing comes from public resources (central or state government funds), treatment can be provided by any accredited facility, public or private. In practice, when it comes to provisioning a large majority of accredited institutions are in the private sector. For example, in the case of the Arogyasri scheme in Andhra Pradesh, the total payments to facilities accredited under the scheme from 2007 to 2013 amounted to Rs 47.23 billion, of which Rs 10.71 billion was paid to public facilities and Rs 36.52 billion went to private facilities.

The second pillar of these schemes is that beneficiaries are insured against a set of ailments that require hospitalization at secondary and tertiary levels of care. They do not provide comprehensive health care, and are limited only to a pre-defined package of procedures. Excluded are almost all infectious diseases that are treated in out-patient settings, such as tuberculosis that requires prolonged treatment, most chronic diseases (diabetes, hypertension and heart diseases), or cancer treatments that do not call for hospitalization. To take the Arogyasri example again, the scheme draws 25% of the state’s health budget while covering only 2% of the burden of disease. Such skewed priorities end up distorting the entire structure of the health system and public money is squandered to strengthen the already dominant corporate health sector.

The health insurance system starves primary care facilities. In 2009-2010, direct government expenditure on tertiary care was slightly over 20% of total health expenditure but if one adds spending on the insurance schemes that focus entirely on hospital-based care, total public expenditure on tertiary care would be closer to 37%.42 In Andhra Pradesh, following the implementation of the Arogyasri scheme the proportion of funds allocated for primary care fell by 14%.

The High Level Expert Group set up by the Planning Commission in preparation for the Twelfth Five-Year Plan clearly stated that the use of independent private sector agencies and insurance companies under schemes such as RSBY: “fragments the nature of care being provided, and over time leads to high health care cost inflation and lower levels of wellness…since there is virtually no focus on primary level curative, preventive, and promotive services and on long-term wellness outcomes, these traditional insurance schemes often lead to inferior health outcomes and high healthcare cost inflation.

Corporate takeover of Health care in India

The declining state of India’s public system is undeniably linked to the ascent of a private sector that now has a majority share in various components of health care, as illustrated in Table 5. There has been a proliferation of private medical colleges that have created human resource shortages in the public system, the growth of an unregulated medical equipment industry contributing to booming costs of care, and of a powerful pharmaceutical industry that manufactures and sells overpriced, irrational medicines and drug combinations.

Table 5: Share of the private sector in India’s health system
Category Share of the private sector
Medical graduates and post-graduates             90-95%
Outpatient care                                                            80%
Indoor patients                                                             60%
Undergraduate seats in medical colleges                      45%
Manufacture of medicines                               99.5 %
Manufacture of medical devices                      100%

One very visible manifestation of the private takeover of health services is the mushrooming of corporate hospitals. Hospital chains’ revenues have grown exponentially in recent years. For example, the total nationwide revenue of Apollo Hospital, the largest corporate chain in India, rose from Rs 16.1 billion in 2009 to Rs 31.5 billion in 2012. The rules of the game have shifted from promoting public health to mere profiteering as made possible by corporate-friendly regulations. There is also a large body of evidence – anecdotal and scientifically recorded – that shows how private providers entice patients with false claims and promises, fleece poor patients, and provide inadequate care. Regulatory agencies such as the Central Drugs Standards Control Organization (CDSCO) and the Medical Council of India (MCI) have been largely ineffective in controlling this.

While a transition to a system that is based almost entirely on public delivery of health services is necessary, in the interim the large (and growing) private sector cannot be wished away. Comprehensive regulation of the private medical sector in India is absolutely essential. Key areas requiring regulation should include the following:

a) Standardization of structures and human-power of facilities to ensure quality of care
b) Protecting patients rights
c) Equalizing accessibility / distribution of establishments
d) Standardization and rationalization of process of care based on standard protocols
e) Rationalizing and containing costs of care

The current Clinical Establishments Registration and Regulation Act lays down certain very broad guidelines for regulation, and it has currently been adopted by only a few states. On one hand, the act needs to be broadened since it does not mention the principles of patients’ rights or ensuring public health obligations of private providers. Such reformulation should be based on a consultative process; to take into account the concerns of various stakeholders including health rights organizations and patients groups, so that no serious lacunae remain. At the same time the act needs to be made universally applicable in all states.

Medicines for All?

Access to essential medicines is a major determinant of health outcomes and an integral, and often crucial, component of health care. It has been estimated by different sources that 50% to 80% of the Indian population are not able to access all the medicines that they need. The World Medicine Report of the World Health Organization finds that India is the country with largest number of people (649 million) without having access to essential medicines. Given that India today is the 3rd  largest producer of drugs (by volume) in the world and exports medicines to over 200 countries, this is clearly an unacceptable situation.

It is only recently that India has tried to implement a national essential drugs policy that would aim to achieve better access, as part of the NRHM goal to make all essential drugs available at appropriate levels of the public health system. However progress has been slow in ensuring access and in many states medicines cannot be obtained through the public health system when required. There are several reasons for this, including a lack of adequate supplies due to funding constraints and procurement policies, and the poor functioning and outreach of public facilities.

In 2012, Prime Minister Manmohan Singh (in his Independence day speech) announced a “free medicines” scheme, under which all essential medicines would be available at no cost in all public facilities. While initially proposed as a scheme that would be financed by the central government, the responsibility has now been passed on to state governments. Insignificant progress has taken place in most parts of the country with the significant exception of Rajasthan. ‘Free medicines for all’ programs in public facilities have been operational in some states for a long time, most notably through the Tamilnadu Medical Services Corporation (TNMSC) in the state of Tamilnadu and more recently in Rajasthan. These experiences need to be replicated in other states; in addition to improving access to medicines, they have helped develop transparent norms for drug procurement and distribution for public sector facilities.

Since 1970, the government has endeavored to regulate the prices of some drugs through successive Drug Price Control Orders (DPCOs) but the number of drugs covered has come down from 342 in 1979 to 74 in the latest DPCO of 1995. After a Public Interest Litigation was filed by the All India Drug Action Network (AIDAN) in 2003, highlighting that high drug prices were a major cause for catastrophic medical expenses in the country, the Supreme Court issued a directive to expeditiously put in place a mechanism to control essential drug prices to affordable levels.

In response to the Supreme Court directive, the government has now introduced price control on 348 drugs listed as essential. However, marginal benefits (if any) are likely to accrue because the new DPCO fixes ceiling prices based on an average of existing prices in the market (a departure from the earlier practice of fixing based on manufacturing cost). This methodology would largely reflect the price of the brand leaders, serving to legitimize the rampant overpricing of drugs today. Since the prices of medicines in the bulk market and the costs for manufacturing formulations are widely known, there is no difficulty in fixing prices on a cost-based formula that looks at raw materials and manufacturing costs, after allowing for a fair profit margin.



[1] This section is based on various publications of the Jan Swasthya Abhiyan

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